Brief Impact on SSL Certificate Rollout
Incident Report for mxHero, Inc.
Resolved
During the rollout of an SSL certificate update, some tenants may have experienced a brief delay in the certificate deployment process. This delay might have caused short-term delivery delays for certain messages and, in rare cases, bounced messages, depending on the destination server configuration. Our engineering team quickly identified and addressed the issue, and the rollout is now fully complete. All messages have been processed, and there are no pending deliveries within the mxHERO service. The certificate update window was on Sunday between 2024-12-08 00:00 and 11:00 UTC.
Posted Dec 08, 2024 - 12:09 UTC
This incident affected: Email Delivery Service.