All Systems Operational

Uptime over the past 90 days. View historical uptime.
Email Delivery Service Operational
90 days ago
100.0 % uptime
Today
Platform Applications Operational
90 days ago
100.0 % uptime
Today
Platform Dashboard Operational
Client Extensions Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 10, 2025

No incidents reported today.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
App mxHERO Office365 Login
Resolved - The issue affecting the Office365 login has been fully resolved. The service is now working as expected. Thank you for your patience.
Dec 2, 09:38 UTC
Monitoring - We are still monitoring.
Dec 2, 09:27 UTC
Update - We have implemented a fix and are currently monitoring the system to ensure the Office365 login is functioning as expected. Initial checks indicate that the service is operating normally.
Dec 2, 09:26 UTC
Identified - We identified a configuration issue triggered during an unexpected service restart, which caused the Office365 login process to fail. We have applied a correction to prevent this from happening again.
Dec 2, 09:26 UTC
Investigating - We are currently investigating an issue affecting "only" the Office365 login process for some users at app.mxhero.com
Dec 2, 00:00 UTC
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
Upcoming scheduled release notice
Completed - The scheduled maintenance has been completed.
Nov 27, 13:49 UTC
Verifying - Verification is currently underway for the maintenance items.
Nov 27, 13:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 12:48 UTC
Scheduled - We are in the process of updating mxHERO!
A maintenance window has been scheduled to facilitate the deployment of new security features and software updates for mxHERO. This update is expected to be non-impacting and is projected to last approximately 2 hours.

For detailed information about this release, please refer to the changelog at https://mxhero.helpjuice.com/general-information/changelog.

Thank you!
Nov 27, 12:48 UTC
Nov 26, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage