All Systems Operational

Uptime over the past 90 days. View historical uptime.
Email Delivery Service Operational
90 days ago
100.0 % uptime
Today
Platform Applications Operational
90 days ago
100.0 % uptime
Today
Platform Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 25, 2026
Degraded performance / intermittent failures with Box services (partner incident)
Resolved - Box has been remediating the underlying issue, and we have observed stable and normal operation across all services using Box for an extended period. We are not seeing any errors or abnormal behavior on our side.

Based on this sustained stability, we are closing this incident. We will continue routine monitoring, and if any new issues are detected, we will reopen a status notification accordingly.
Feb 25, 00:26 UTC
Investigating - We are observing a third-party incident affecting Box services used by some customers through our integration. This is not an issue with our platform, but it may impact organizations that rely on Box API / SSO / related Box services. We are actively monitoring Box’s status and will provide updates here.

https://status.box.com/incidents/yb6gsksvbkzf

Customer impact:
Intermittent failures or timeouts when calling Box APIs (uploads/downloads, search, content preview).

Scope: Customers/tenants that use Box via our services.

Workaround: No direct workaround available on our side while Box resolves the incident. If possible, retry failed operations with backoff; avoid high-volume bulk jobs until service stabilizes.

What we’re doing: Monitoring Box status, tracking error rates/latency on our integration points, and validating recovery as Box applies fixes.
Feb 25, 00:11 UTC
Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026
Upcoming scheduled maintenance notice
Completed - The scheduled maintenance has been completed.
Feb 19, 15:40 UTC
Verifying - Verification is currently underway for the maintenance items.
Feb 19, 14:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 14:38 UTC
Scheduled - We're updating mxHERO!

We've scheduled a maintenance window in order to deploy new security features, software updates, and minor improvements to how certain S/MIME emails are processed. This update should be non-impacting and will last approximately 2 hours.

Thank you!
Feb 19, 14:38 UTC
Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026
Upcoming scheduled maintenance notice
Completed - The scheduled maintenance has been completed.
Feb 11, 09:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 08:20 UTC
Scheduled - We're updating mxHERO!
We've scheduled a maintenance window in order to deploy new security features and software updates for mxHERO! This update should be non-impacting and will last approximately 2 hours. Thank you!
Feb 11, 08:20 UTC
← Incident History Powered by Atlassian Statuspage