All Systems Operational
Email Delivery Service ? Operational
90 days ago
99.97 % uptime
Today
Platform Applications ? Operational
90 days ago
100.0 % uptime
Today
Platform Dashboard ? Operational
Client Extensions ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 29, 2024

No incidents reported today.

May 28, 2024

No incidents reported.

May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024
Completed - The scheduled maintenance has been completed, and we confirm that the fix is working as expected.
May 22, 07:50 UTC
Verifying - Verification is currently underway for the maintenance items.
May 22, 07:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 07:43 UTC
Scheduled - We're updating mxHERO!
We've scheduled a maintenance window in order to deploy new security features and software updates for mxHERO! This update should be non-impacting and will last approximately 2 hours. Thank you!

We are releasing a fix for an issue where OneDrive and SharePoint sites were not being used in rules as intended. This solution does not require any user intervention. Ticket resolved.

Root Cause: a named space modification by mxHERO.

May 22, 07:43 UTC
May 21, 2024

No incidents reported.

May 20, 2024
Completed - The scheduled maintenance has been completed.
May 20, 13:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 12:06 UTC
Scheduled - We are in the process of updating mxHERO!
A maintenance window has been scheduled to facilitate the deployment of new security features and software updates for mxHERO. This update is expected to be non-impacting and is projected to last approximately 2 hours.

For detailed information about this release, please refer to the changelog at https://mxhero.helpjuice.com/general-information/changelog.

Thank you!

May 20, 12:06 UTC
May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.